These responsiveness bugs are also related to your mobile device, and if you’re on an outdated OS, then there is a chance that you will be dealing with situations like the SimpliSafe door lock not responding. This will be enough to fix the SimpliSafe application, and you won’t have to think about running into the same complications. Just address the storage options after accessing the application settings and wipe all of the stored data. All you need to do is to access the notification shade and open up quick settings.įrom there, you can open up app settings and then navigate to the SimpliSafe smart application to remove the stored cache. The application on your smart device is another factor that plays into this situation with the smart system. That should be enough to address the issue with the SimpliSafe door lock not responding, and you will notice better performance from the lock. So, if you’re sure that the router is placed within the range of the lock, you should focus more on limiting the distance between the base station and the smart device. Sometimes, reducing the distance between the base station and the smart lock will help you fix the responsiveness issues. So, make sure to try out a new spot for your router and power cycle the router to refresh the network connection. Improving the signal strength allows users to benefit from better responsiveness from the smart unit. So, to eliminate this problem, you should reduce the distance between the router and the smart unit. If the router is out of range or set to the 5.0 GHz band, you’ll keep running into these issues with the SimpliSafe door lock not responding. Improving the Wi-Fi strength should be the next thing that you need to consider at this point. It all comes down to how you’re planning on addressing the situation, and starting with the power supply is not a bad approach. Hopefully, you will be sorted out right here and won’t have to deal with more errors down the road. So, make sure to keep track of this status and immediately replace the batteries if the SimpliSafe door lock is not responding. In most situations, the keypad will inform you about the low battery status before you have to deal with the responsiveness issues.

So, make sure to replace the drained batteries on your door lock, and it will start working perfectly. This issue is especially real for users who had no issues with the SimpliSafe unit up to this point. So, instead of getting worried about hardware issues or other serious problems, you should just proceed with a battery replacement.

You’re likely dealing with exhausted batteries when the SimpliSafe door lock is not responding to your commands. Resolving SimpliSafe Door Lock Not Responding

So, if you’re in the same boat, try to follow through with these methods, and the unit will start working.

Resetting simplisafe keypad